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Terms & Conditions

This website is owned and operated by Rita Storey trading as charlie & hannah. Our products are available to you on the following Terms and Conditions. When you access this website or place an order you agree to be bound by our Terms and Conditions which may change from time to time without notice.

Description of Products
We take all reasonable care to describe our products accurately, however, to the extent permitted by applicable law, we do not warrant that the product descriptions or other content is error free. All sizes and measurements are approximate, however great care is taken to ensure they are as accurate as possible.

All orders are subject to acceptance and to availability of the goods. When we receive an order we will send you a confirmation e-mail. When your order is shipped from our warehouse we will send you a further email confirming the shipment. Non-acceptance of an order could be due to items being unavailable or authorisation issues with your payment. Should there be any difficulties with your order we will, of course, let you know.

We accept payments via our secure payment provider – PayPal. All orders are processed on the PayPal secure server which encrypts your personal data. All transactions are guaranteed by PayPal.

Nothing in these Terms and Conditions affects your statutory rights. Your use of this site and purchases by you on this site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.